Privacy Policy

Last updated: 22 September 2025

1. Introduction

Arcus AI Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

2. Company Information

Arcus AI Limited is a company registered in Jersey, Channel Islands, registration number 161567. Our registered office address is 2nd Floor, Commercial House, Commercial Street, St. Helier, JE2 3RU, Jersey.

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Request a demo or consultation
  • Subscribe to our newsletter
  • Contact us through our website
  • Use our services

3.2 Automatically Collected Information

We automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service and support
  • Send you marketing and promotional communications (with your consent)
  • Process transactions and send related information
  • Find and prevent fraud

5. Analytics and Tracking

5.1 Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://policies.google.com/privacy

5.2 HubSpot

We use HubSpot for marketing automation, email marketing, and customer relationship management. HubSpot may collect and process personal information in accordance with their privacy policy, available at: https://legal.hubspot.com/privacy-policy

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

7. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your consent

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are subject to appropriate safeguards in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Arcus AI Limited
Jersey, Channel Islands
Email: privacy@arcusapp.co.uk