Terms of Service

Last updated: 22 September 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of our website and services operated by Arcus AI Limited ("Company," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

2. Company Information

Arcus AI Limited is a company registered in Jersey, Channel Islands, registration number 161567. Our registered office address is 2nd Floor, Commercial House, Commercial Street, St. Helier, JE2 3RU, Jersey.

3. Description of Service

Arcus provides an AI-powered platform for fire alarm design and MEP engineering. Our services include automated design generation, compliance checking, documentation creation, and related tools and features.

4. User Accounts

To access certain features of our service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

5. Acceptable Use

You agree not to use our service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our service
  • Use our service for any unlawful or prohibited purpose

6. Intellectual Property

The service and its original content, features, and functionality are owned by Arcus AI Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. User Content

You retain ownership of any content you submit to our service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content in connection with providing our services.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

9. Payment Terms

If you purchase a subscription or other paid service, you agree to pay all applicable fees. All fees are non-refundable unless otherwise stated. We may change our pricing at any time with notice to you.

10. Termination

We may terminate or suspend your account and access to our service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the service will cease immediately.

11. Disclaimers

Our service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

In no event shall Arcus AI Limited be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Jersey, Channel Islands, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Arcus AI Limited
Email: hello@arcusapp.co.uk